Senior HR Business Partner

Clutch is a vertical SaaS company backed by Andreessen Horowitz, building software that turns credit unions into fintech lenders. Credit unions already hold the balance sheets to lend responsibly to more than 130 million Americans; what they have lacked is a digital experience competitive with modern fintech. Clutch supplies that layer.

The role

Clutch is direct that this is not a conventional HRBP seat. Most of what the role owns has to be built and adjusted in real time rather than run from an existing playbook, so it suits someone who would rather write the playbook than inherit one.

The work is partnering with leadership to raise how the business operates: designing the systems and standards behind a high-performance culture, building frameworks that help leaders exercise judgment through ambiguity, and shaping internal communication so the company stays aligned while it grows.

You would also handle sensitive, high-stakes people situations, deciding what to resolve directly and what to escalate. Notably, the listing defines success not by the programs you produce but by whether judgment across the leadership layer becomes better and more consistent as a result.

The team

You would join the People Experience team, which supports employees across the US and LatAm, and work alongside HR Operations so that culture and accountability work sits on real operational infrastructure rather than being built in isolation.

This would make you the second HRBP on a growing team, partnering closely with the HRBP Lead with genuine ownership of how the function develops.

The first six months, as they describe it

• Month one: build trust with the managers and leaders you will support, map how decisions actually get made, learn the existing performance and accountability systems, and sequence your own ramp around where credibility needs establishing first
• Month three: ship the first concrete improvements to how a high-performance culture is defined and reinforced, translating "raising the bar" into something managers can use; begin executing an internal communications strategy; take on sensitive situations with growing autonomy
• Month six: own the systems that build leadership judgment under high-growth conditions, operationalise stronger accountability in performance management, and deepen engagement and organisational health work with people managers

What they are looking for

• 5+ years as an HR Business Partner in fast-paced, high-growth environments, ideally SaaS or fintech
• Experience coaching managers through ambiguous, high-stakes situations, particularly building leadership judgment during change
• A record of designing and standing up HR programs from scratch, not just administering or improving existing ones
• Business acumen: comfort with financials and organisational priorities, and the ability to translate between HR and business considerations credibly with senior stakeholders
• Sound independent judgment on sensitive employee matters
• Communication that flexes from frontline managers to senior leadership, including internal communications strategy
• Comfort where systems are still being built rather than followed
• Fluency using AI to create leverage in your own work and across the leadership team

Benefits

• Remote flexibility
• Two company off-sites a year
• Flexible PTO
• Stock options
• Home office setup budget
• Work trip and co-working budget
• Health and dental cover

Worth knowing before applying

Clutch takes a clear position on AI in hiring: the company uses AI heavily and wants people who do the same, but asks candidates to interview without AI tools, since the point is to see how you think and communicate. Their phrasing is that once you are in the seat, the prompts are welcome.

The listing also states that the People Experience team supports employees across the US and LatAm, which is the clearest signal of geographic scope here. Clutch participates in E-Verify. Anyone outside those regions should confirm eligibility with the recruiting team before applying.