Tourism & Travel
Big Sky Resort
Big Sky Resort, a Boyne Resorts property in Big Sky, Montana, is hiring Guest Service Specialists for the winter season. Guest Service Specialists sell and fulfill all lift tickets and pass products for Big Sky Resort while serving as an information resource for guests, operating point-of-sale systems across four mountain locations. The work is indoors about 90 percent of the time, though riding green slopes may be required on any workday. The listing is a temporary, winter seasonal position; pay is not stated on the listing. Full-time seasonal team members receive a free All Mountain ski pass plus discounted tickets to other Montana mountains and Boyne properties, discounted employee vouchers and ski or snowboard rentals with a free lesson, 25 to 50 percent off food, beverage and retail at Boyne outlets, eligibility for affordable team member housing along with lodging discounts, a discounted Lone Mountain Ranch cross-country ski trail pass, wellness days and PTO eligibility, and monthly employee events. Apply through the Boyne Resorts careers site (iCIMS).
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Sell season passes, day tickets and multi-day lift tickets in a fast-paced setting using the resort's point-of-sale system. Understand lift access products including Big Sky Resort passes, Mountain Collective, Ikon and Boyne passes. Balance daily sales against receipts. Greet guests throughout the ski day and provide information on sports products, rentals, terrain, services, activities, restaurants and events. Quickly resolve ticketing issues and stay familiar with snow and grooming reports. Occasionally assist with activity booking or outdoor staff duties.
Previous customer service, credit card handling or resort experience preferred. Skiing or snowboarding experience is an advantage, but a willingness to learn is essential since riding green slopes may be required on any workday. Ability to work weekends and holidays throughout the winter season. No work-authorization text is stated on the listing; applicants are expected to be eligible to work in the United States.
USD 16 - 20/hr
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