Engineering Manager, SRE (Remote, Anywhere Globally)

Own the full career lifecycle for the SRE team including onboarding, feedback, performance assessment, progression and hiring. Look after team health, dynamics and retrospective practice, and act as the team spokesperson to engineering and senior leadership. Define, commit to and prioritize SRE goals and explain the rationale, and manage the support rotation and on-call model. Own core infrastructure (Kubernetes, AWS, PostgreSQL, DNS, TLS, CI) and drive the implementation of reliability practices such as SLOs, error budgets, incident response and observability. Partner with security on threats, patching, controls, audit and compliance, and manage vendor relationships with director support. Stay hands-on enough to review the team's work, challenge designs and lead incidents credibly.

Experience leading an SRE, infrastructure or platform engineering team with ownership of reports' growth, performance and career progression, including coaching, addressing underperformance early and hiring. Hands-on background in site reliability, DevOps or cloud infrastructure engineering with production Kubernetes experience and AWS at meaningful scale. Hands-on AI building, enablement and infrastructure scaling. Solid observability practices, Infrastructure as Code with Terraform, CI/CD systems (GitLab CI, GitHub Actions or Jenkins), Docker and shell scripting. Experience running reliability practices (incident response, on-call, SLOs, error budgets) and working in regulated environments. Exceptional prioritization and clear written communication, since most leadership happens in writing in an async, distributed environment. Nice to have: Elixir or other backend languages, OpenTelemetry and Honeycomb, PostgreSQL or Aurora operations, Linux administration, security, FinOps, and experience growing small teams.