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Customer Support & Success
Airalo
Airalo sells eSIM data plans for international travelers across 200+ destinations. As Customer Retention Director, you will own retention strategy for Airalo's customer base, working fully remotely from Spain, the UK, or the UAE.
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Own and execute customer retention strategy across Airalo's global user base. Build and lead a retention-focused team. Partner with product and marketing on lifecycle initiatives.
Senior customer retention/lifecycle leadership experience. Based in Spain, the United Kingdom, or the UAE.
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About the company
Airalo
Airalo is the world's first and largest eSIM store, helping travellers stay connected seamlessly in over 200 countries and regions. Founded in 2019, Airalo targets travellers, remote workers, and anyone needing quick, borderless connectivity. Fully remote with a globally distribu…
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